Heat pump repair
Has your heat pump broken down? Our certified technicians repair most brands and models directly at your address — usually in a single visit.
What we repair most often
Recognise the fault? Write it in the comments field when you book.
The heat pump does not heat
It is unusually noisy
It shows an error code
It does not defrost
It uses too much power
It switches off by itself
The outdoor unit ices up
The remote does not work
Can you fix it yourself?
- 01Clean the filters in the indoor unit.
- 02Clear leaves, snow and ice around the outdoor unit.
- 03Check the settings and the batteries in the remote control.
Stop here
Stop and book a technician if the problem means working with electricity or water.
What you get with a technician visit
Fixed starting price of DKK 1,195 incl. 20 minutes of repair work. Spare parts are charged separately.
The machine’s age
If it is under 8–10 years old, a repair can often extend its life noticeably.
Extent of the fault
A pump or a seal is cheaper than a new machine.
The environment
The most sustainable appliance is often the one you already have.
Brands we repair
We repair most brands and models — including lesser-known ones. If you’re unsure, call before you book.
Frequently asked questions
Can you repair my heat pump in one visit?
In 9 out of 10 cases, yes. Our service vans carry the most common spare parts.
What if it cannot be repaired?
You get honest advice on whether a new one is better — and only pay for the visit.
Do I need to prepare anything?
Please clear access so the technician can reach it, and find the model number if you can.