Two-year warranty on our repairs
We give a 2-year warranty on all our repairs for private customers. The warranty covers the work carried out and the spare parts we have fitted.
The warranty in four points
2-year warranty
We stand behind our work with a 2-year warranty on all repairs for private customers.
Labour and spare parts
The warranty covers both the work carried out and the spare parts we have fitted.
Certified technicians
The repair is carried out by authorised, certified service technicians.
Covered if it happens again
If the same fault returns within the warranty, we look at it without a new visit charge for the same fault.
Has the same fault come back?
If you experience the same fault within the warranty period, simply contact customer service on +45 43 62 66 33. We will arrange a follow-up visit and look at the repair again.
Important conditions
- The warranty covers the repair carried out and the spare parts fitted.
- The warranty lapses in case of incorrect installation, misuse or a missing rating plate/documentation.
- New, unrelated faults are not covered by the warranty on an earlier repair.
- The full terms are set out in our warranty terms.
Frequently asked questions about the warranty
What does the warranty cover?
The warranty covers the work we have carried out and the spare parts we have fitted — on the conditions set out in the warranty terms.
What do I do if the same fault comes back?
Contact customer service on +45 43 62 66 33. If it is the same fault within the warranty period, we will arrange a follow-up visit.
Does the warranty also apply to businesses?
Terms for businesses may differ from those for private customers. Contact us and we will find the right conditions for your situation.
