Heat pump service
A service check keeps your heat pump running for longer. The technician cleans, checks and adjusts — and tells you if something is about to fail.
What a service check includes
Recognise the fault? Write it in the comments field when you book.
Cleaning of indoor-unit filters
Cleaning of outdoor unit and evaporator
Check of refrigerant pressure
Inspection of drain and defrosting
Check of electrical connection and safety
Advice on use and maintenance
Can you fix it yourself?
- 01Clean the filters in the indoor unit.
- 02Clear leaves, snow and ice around the outdoor unit.
- 03Check the settings and the batteries in the remote control.
Stop here
Stop and book a technician if the problem means working with electricity or water.
What you get with a technician visit
Fixed starting price of DKK 1,195 incl. 20 minutes of repair work. Spare parts are charged separately.
The machine’s age
If it is under 8–10 years old, a repair can often extend its life noticeably.
Extent of the fault
A pump or a seal is cheaper than a new machine.
The environment
The most sustainable appliance is often the one you already have.
Brands we repair
We repair most brands and models — including lesser-known ones. If you’re unsure, call before you book.
Frequently asked questions
How often should my heat pump be serviced?
It depends on use. An inspection every 2–3 years extends its life and catches wear before it becomes an expensive fault.
What does a service check cost?
A service visit is charged as a standard technician visit at the fixed starting price of DKK 1,195. See all rates under Prices.
What if the technician finds a fault?
You get a price estimate before we do anything more — and you decide whether the repair goes ahead.