Induction hob not working? Check this before you call
5 things you can check yourself before booking a technician – and where to find the type and serial number.
- Difficulty
- Easy
- Time
- 5 min.
- You will need
- Access to the fuse box · A magnet (to test your pans)
A technician visit isn't always necessary – in some cases you can fix the problem yourself. Go through the checks below, and if these tips don't help, you're welcome to contact us for service.
You can check the following yourself
- Is the plug properly inserted in the socket?
- Has a fuse blown?
- Is the hob switched on?
- Is the child lock activated?
- Are you using the right pans? (Induction: check with a magnet)
Find the type and serial number
The type and serial number are on the casing underneath the hob.
Safety
Safety — stop here
Stop and book a technician if the fault requires taking the appliance apart or working with electricity, water or gas.
