Cooker hood not working? Check this before you call
5 things you can check yourself before booking a technician – and where to find the type and serial number.

- Difficulty
- Easy
- Time
- 5 min.
- You will need
- Access to the fuse box
A technician visit isn't always necessary – in some cases you can fix the problem yourself. Go through the checks below, and if these tips don't help, you're welcome to contact us for service.
You can check the following yourself
- Has a fuse blown?
- Has the filter been cleaned?
- Is the cooker hood switch on?
- Are all relevant buttons activated?
- Has the filter been reset? (filter cleaning alarm)
Find the type and serial number
The type and serial number are on the underside of the appliance when you remove the filter.
Safety — stop here
Stop and book a technician if the fault requires taking the appliance apart or working with electricity, water or gas.


