GuideDHS service technicians3 October 2019Updated 16 October 20262 min.

Tumble dryer not working? Check this before you call

6 things you can check yourself before booking a technician – and where to find the type and serial number.

Tumble dryer
Difficulty
Easy
Time
5 min.
You will need
Access to the fuse box

A technician visit isn't always necessary – in some cases you can fix the problem yourself. Go through the checks below, and if these tips don't help, you're welcome to contact us for service.

You can check the following yourself

  1. Is the machine getting power?
  2. Is the plug inserted correctly in the socket?
  3. Has a fuse blown?
  4. Is the door properly closed?
  5. Is the water container full? (condenser dryers)
  6. Is the lint filter clean?

Find the type and serial number

The type and serial number are on a sticker in the door.

Safety

Safety — stop here

Stop and book a technician if the fault requires taking the appliance apart or working with electricity, water or gas.

Need help?

Did the advice not solve the problem?

Then there may be a fault that needs a technician. We repair most brands — with a 2-year warranty.

Book a technicianFrom DKK 1,195 (opens in a new tab)