Washing machine not working? Check this before you call
6 things you can check yourself before booking a technician – and where to find the type and serial number.
- Difficulty
- Easy
- Time
- 5 min.
- You will need
- Access to the fuse box
A technician visit isn't always necessary – in some cases you can fix the problem yourself. Go through the checks below, and if these tips don't help, you're welcome to contact us for service.
You can check the following yourself
- Is the washing machine switched on?
- Is the door properly closed?
- Is the tap turned on?
- Is the filter in the inlet hose blocked?
- Is the drain pump or the drain/debris filter blocked?
- Has a fuse blown?
Find the type and serial number
You will find the type and serial number when you open the door. On a top-loading machine, it is often by the lint filter when you open it, or on the back.
Safety
Safety — stop here
Stop and book a technician if the fault requires taking the appliance apart or working with electricity, water or gas.
